We offer worldwide shipping.
All pieces are handmade to order, please allow up to a maximum of 7-10 days for your order to be made. A dispatch confirmation email will be sent once your order has been shipped. If you have not received this within 10 days please get in contact for an update. Should you require your order for a certain date, please let us know when placing your order.
All orders are sent via Royal Mail, tracking information will be sent via email. Pleased keep an eye on the tracking page provided and get in touch straightaway if any issues.
UK - £2.50 (1st Class Recorded) 1-2 days
EUROPE - £8.50 (Int tracked + signed) 3-5 days
REST OF WORLD - £9.00 (Int tracked + signed) 5-7 days
Please ensure to leave your full address, for international orders (outside of the UK) please leave your phone number in the comments section at the checkout for shipping.
Unfortunately due to hygiene regulations we do not accept returns on underwear. Returns cannot be accepted due to a change of mind or an incorrect size ordered so please ensure your bra size is stated to avoid disappointment and fit issues.
In the event of a faulty item, please get in contact immediately. Returns of faulty items will only be accepted within 7 days of having received the item. Items are to be returned unworn and unwashed.
All items are handmade and therefore need to be treated with love and care. Items should be hand washed for best results. Should you wish to machine wash your intimates this should be done on a delicate or hand wash cycle inside a wash bag to prevent damage. It is advised to use a gentle detergent with no harsh chemicals
Unfortunately we cannot be held responsible for damage caused due to not following care instructions.
WHAT SIZES CAN BE MADE?
28A, 30AA, 30A, 30B, 30C, 30D, 30DD, 30E, 32AA, 32A, 32B, 32C, 32D, 32DD, 34AA, 34A, 34B, 34C, 34D, 34DD, 36A, 36B, 36C
Our lingerie is fashion underwear and generally better suited to smaller sizes, due to the delicate fabrics and lack of support. For this reason we cannot make sizes larger than the ones listed. We hope to cater to larger sizes in the future with more support.
WHAT STYLES ARE RECOMMENDED FOR LARGER CUP SIZES?
For larger cup sizes such as 32D, 32DD, 34D, 36C we recommend the styles with the raw edges and thicker band. All styles are available with a thicker band, so please do get in touch if you would like a particular style made up with a thicker band.
DO YOU SHIP TO …..?
We ship worldwide; if you cannot find your country in the drop down list please get in contact to double check.
WHAT PAYMENT METHODS ARE ACCEPTED?
All payments are made via PayPal only; this is the safest way of paying.
CAN I RETURN DUE TO SIZING TOO SMALL?
Unfortunately as each piece is made to order, returns cannot be accepted for the incorrect size being ordered. It is required for the correct bra size to be left in the comments section at the checkout to avoid any sizing issues. All of our sizes have been tested and are true to size.
CAN I HAVE A CUSTOMER ORDER MADE?
Yes, we do offer customer orders, you can get in touch via email to arrange this email@example.com
WHERE CAN I FIND BY JODY SHAFTON?
We're stocked at Pärla [unit 21 boxpark shoreditch]